![]() ![]() Although it is common to operate an NI hardware device via a USB 3.0 port as they are found in new generation computers, some systems may pose some connectivity issues with USB 3.0 ports. Make sure that you are connecting the hardware device to a USB 2.0 port.This is especially important for hardware devices that do not operate with an external power supply (see next section). Try connecting the NI hardware via a powered USB hub or directly to your computer.If possible, try a USB cable that meets the specifications required by NI devices, as explained in this article. Try out another USB cable, ensuring that the other USB cable is functioning correctly when connecting a different USB device.To find out whether the problem may relate to the hardware device itself, please perform the following connectivity tests: Verifying the USB Connection ![]()
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